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FAQ

How much to import a mall kiosk from China and how long does it take?

"roughly $6,000 to $15,000 according to sizes and materials. Cost will be increased much if there are large scale of stainless steel, corian/ marble, acrylic, LED, etc.

Please leave at least 2 months before opening days. it takes at least 1 week for design and 25 days for production, 10 ~ 30 days for internation delivery."

I wanna open a retail shop, what can you do and how much?

"M2 can design, build and delivery all the shop fixtures, including shop display cabients, desktop display units, signage, lighitng, chairs, screen, etc.

Cost is very different, normally from $10,000 to $30,000 USD. Please offer shop layout with requirements, so we can offer solution with budget."

My shop/ kiosk are located in worldwide, could you make the shop furniture according to different countries standard?

"It is M2' s advantage, including electronic and safty standards.

International Approved cable, voltage and socket & plug according to countries. All electronic parts are CE or UL certificated, main materials are fire rated, glass are tempered, etc."

Where and how do you ship my order?

"Customized shop furnitures are made in Shenzhen, China. The rest are from all over China. We make every effort to select and sell shop fitting constructed of the high end materials built by highly skilled people to exacting standards. We also keep up-to-date information on all our products so that you may make informed choices when purchasing from us.

For shop project, Suggest Full Container Load by sea, which is safe and cost effective if time allowed. Normally a 20ft container can be fit 1 ~ 2 sets of kiosk or a small shop fixture. 40ft container for a normal shop fixtures. If it is urgent need, suggest by air, it require much stronger package, cost is close to goods cost normally.

For small shop fitting, less than 50kg, shipped via DHL, UPS, Fedex, TNS, etc. See our delivery policy."

My shop cabinets are big and with many glass and marble, is it safe to import from China

"Our shop cabinets are fine protected inside, and full wood outside, see our package process.

For big cabinets, they will be made in more than 2 parts to make sure it can be moved by less than 4 people and enter your cargo elevator. And there are stronger protect for fragile items, like glass, marble, acrylic made ones."

How about assembling? Can my people to install it easily?

"Nearly all the cabients are assembled in our workshop, you just put them together as our layout drawing, then plug and socket connected all the units. It is easy for your people.

*** If any parts have to be assembled on site, you will be informed in advance and with menu (in words, pictures, or video)"

Can your people go to my shop and install for me?

Yeap, our engineer can go to guid. If you need our labor to do installation, please confirm with your shopping center.

Is there a warranty on your products?

All products are covered by the warranty policies of our respective manufacturers. For customized shop furniture, there are extra repair parts, like lighting, transformer, etc. If you have questions about the warranty for a specific product, or if you have questions on how to make a warranty claim, please contact us.

Do you have offer trade discounts?

"Yes we do! Sign up here.

M2 is built for small-medium shop chain owners, offer affordable and fine shop fixtures and service via the whole China supply chain. We are looking forward to grow up with you."