• Processing time: 1~3 days if in stock, 7~15 days to make if no stock;
  
  
• Delivery time: if delivered from AU Or USA warehouse, it takes 2~6 days. If delivered from China factory, it takes 1~3 weeks to Southeast Asia ;3~6 weeks to West Asia/ Oceania; 5~7 weeks to EU/ America/ Africa. Accurate time show by check out or contact us with address. 
  
  
• Delivery to door:  Delivery personnel will present goods inside the delivery vehicle. Customer is responsible for unloading & move in. It is $65 for Australia countries. Suggest to buy this service for larger items, like more than 1.2m long reception counters. 
  
  
• Others: For some countries, Companies receiving goods must provide a scanned copy of their business license; personal goods must provide a scanned copy of their passport or ID card. Like Australia (except shipped from Melbourne warehouse), Malaysia, Philippines, Indonesia.

We want you to love every item you receive, but we understand that there are times when you may want to arrange a return. For more information and for the terms and conditions of our returns policy, please click here.
We have warehouse in Melbourne, Australia and California, USA to receive returnes.
Please note, we’re unable to accept returns of products customized, including signage.