"

M2 Retail, a beauty salon, and spa reception desk manufacturer, provides custom reception desks according to your needs. The Astar Large Lobby Reception Desk works as an important section for greeting customers, even the key factors for your business.

Features:

The Astar Large Lobby Reception Desk is a popular customer reception desk, usually as a beauty salon reception desk and spa reception desk. That is because it has a modern design and can be the best decoration for your beauty salon or spa store.

1. Customized design and combination
2. Elevates the look of beauty salons & spas and luxury law firms & hotel lobby & educational institutions.

Main Materials:

1. Engineer wood MDF structure/painting.
2. Modern U shape and LED decoration

Please be aware that the colors of our reception desks come with default color codes. Due to variations in display screens, the colors you see on your screen may differ slightly from the actual product. Such color differences are normal and to be expected.

If you have specific color requirements, please provide us with the Pantone color code.

Customization:

Astar Large Lobby Reception Desk is a custom reception desk that can leave a deep impression on the customers. The following can be customized.

1. The colors
2. The width
3. The combination (drawer, cabinet, sliding panel, open cube)
4. Optional: Flexible LED strips are always added to the skirting for better decoration

Production time is around 10 days. 50% deposit by bank transfer to start formal production, and 50% balance by credit card (If over 50% design changed like new design, all should be bank transfer.) after HD production pictures/ video sent to QC before delivery. 
Customized desk is nearly impossible to sell to other clients. If you are not sure the final work, we offer 3D design service $150 with 1~2 small small edits for free. 
Please note customized work can not be cancelled after formal production starts or returned except big quality issues! All are covered with insurance, please check outside package & inside desk （easily open by unscrewing the top panel of wood box ） if any damage before sign with video or picture proof so that insurance can cover the delivery damage if any!

• Processing time: 1~3 days if in stock, 7~15 days to make if no stock;
  
  
• Delivery time: if delivered from AU Or USA warehouse, it takes 2~6 days. If delivered from China factory, it takes 1~3 weeks to Southeast Asia ;3~6 weeks to West Asia/ Oceania; 5~7 weeks to EU/ America/ Africa. Accurate time show by check out or contact us with address. 
  
  
• Delivery to door:  Delivery personnel will present goods inside the delivery vehicle. Customer is responsible for unloading & move in. It is $65 for Australia countries. Suggest to buy this service for larger items, like more than 1.2m long reception counters. 
  
  
• Others: For some countries, Companies receiving goods must provide a scanned copy of their business license; personal goods must provide a scanned copy of their passport or ID card. Like Australia (except shipped from Melbourne warehouse), Malaysia, Philippines, Indonesia.

Regarding orders:

For size, style, quantity, address, phone number, etc., please contact M2 to make changes within 24H of payment. Any fees incurred after this period will be the responsibility of the buyer (changing address during shipment may incur fees of around $200-$400).

Regarding color differences:

Please note that the received products may exhibit some color variations due to differences in effect images, actual photographs, and production batches. For precise color matching, kindly provide us with the Pantone color code, brand with model, or a sample. Additional customization fees may apply.

Regarding Self-pickup:

Contact M2 to book a date before picking up the goods. M2 will provide a Pickup Authorization file once the date is confirmed.

Regarding Storage:

For direct shipping from China, goods must be delivered within 1-3 days after customs clearance to avoid high port storage fees (e.g. AUD$200/day in Australia, USD$8/board/day in the US). The logistics company will contact the client when goods are near the destination port. Prompt communication is appreciated.

Regarding Delivery:

Client will be contacted for delivery or given a logistics tracking number by the truck company before local delivery. Please answer calls and avoid rejecting unfamiliar ones. If a 2nd delivery is necessary due to client reasons, such as inability to unload or not available to receive the goods, related fees ( $150 - $300 USD ) must be paid before arranging delivery.

Regarding Signature:

Never sign the Bill of Lading before checking. M2 & Insurance company will pay delivery damages if the client takes clear photos of packages & goods, notes damage on the bill of lading, and reports to m2-retail within 48 H. Failure to comply may result in a rejected insurance claim and both M2 and the client share half of the after-sales losses within 7 days after delivery. If damages are reported 7 days after delivery, the client will be responsible for any delivery damages.